Your calls are always answered with a smile!

Why use Rochester Telemessaging Center?

There's a reason our clients remain with Rochester Telemessaging Center over the long run, enthusiastically recommending us to friends and colleagues. We offer the best in customized communications solutions, that's why.

Michigan is home to several live answering service / teleservice companies, and Rochester Telemessaging Center is the only Michigan answering service certified by the Association of TeleServices International (ATSI). We are also one of only two nationwide answering service / teleservice companies to earn ATSI's Award of Excellence for 15 consecutive years.

We provide...

a professional, courteous and confidential answering service at competitive rates. Whether your organization has one location or several, or is local or national, we can provide your company with a professional live answering service, telemarketing services, inbound call center solutions, medical answering services, and much more at great rates. Contact us today to discuss the right solution for you and your company.

Your unique communication needs will prompt us to:

• Configure your communications package based on an in-depth evaluation of your needs
• Allow you to mix and match services appropriate to your industry and requirements
• Customize our basic services to your specifications
• Create a unique program to meet your organizational needs

Rochester Telemessaging Center receives the coveted Award of Excellence for it's 15th consecutive year! (June 27, 2011)

Rochester Telemessaging Center re-qualifies as the only Gold 24/7 Call Center Certification awarded in Michigan! (May 26, 2011)

Live Answering Service: Every busy signal or rollover to internal voicemail can be lost business. Our live answering service gives your callers immediate access to a specially trained associate who can quickly assist them. Don't miss another potential sale. Contact us today to discuss our live answering service solution and see why more and more businesses are turning to the professionals at Rochester Telemessaging Center.

Inbound Call Center Solutions: When a West Coast customer wants to place an order at 11p.m., you won't miss the sale. Let our specially trained associates take the orders for you 24/7. Inbound call center services are in high-demand, and a professional call center will insure your sales orders are handled with detail and professionalism. Contact us for more information about our inbound call center solutions.

Help Desk Services: Our associates can assist in answering frequently asked questions, troubleshooting or routing emergency calls to on-call staff, and other requests. Professional help desk services can assist your company in maintaining good customer relations and boost revenues by increasing return customers and referral business. Great service and support is a must in todays market. Contact us to learn more about our help desk services.